Rates & Fees
The Customer Service Numbers used on this website are 0871 numbers and calls cost 10p per minute from a BT landline, calls from other networks may vary. Please find below a guide to typical call costs for different types of phone numbers:
| Number Range | Cost from a landline | Cost from a mobile |
| 01 & 02 numbers – geographic numbers | 1p – 9p per minute | 5p – 31p per minute |
| 0845 numbers – non-geographic numbers | 1p – 11.5p per minute | 20p – 41p per minute |
| 0844 numbers – non-geographic numbers | 1p – 13p per minute | 20p – 41p per minute |
| 0871 numbers – premium rate numbers | 5p – 12.5p per minute | 25p – 41p per minute |
| 09 numbers – premium rate numbers | 10p – £1.65 per minute | up to £2.55 per minute |
The above price information was correct as at 18/02/2011. Further pricing information can be found at: http://consumers.ofcom.org.uk/2009/10/how-much-does-a-phone-call-really-cost/
Please check with your own landline or mobile network provider to confirm the exact charges that apply to you.